Parts Town recruits, hires, and trains outstanding people who live the core values that represent the DNA of our business. At the end of each year, we give NO sales or profit awards. Our awards are based on achievement in each of the following core values:

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  Open & Honest

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  Reliability

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  Going the extra mile

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  Taking risks & learning

These core values represent not only the way that we work together within Parts Town, but also our commitment to our customers, our manufacturers, and the community in which we live & work. Our people are motivated and encouraged to not only work well, but to live well - to make an impact!

The following are some notes related to our culture & our core values:

	We will never sacrifice our integrity. Open & honest is most important. We believe that companies with integrity will win in the long-term.
	We have no offices in our location. All employees sit together in an open environment. We have a common goal to deliver a unique customer experience. This requires openness, accountability, and teamwork.
	Employees are encouraged to go the extra mile to include doing unique or outrageous things to take care of our customers. Employees are rewarded for going above and beyond to help a customer.
	We recognize that customers change and that we need to constantly change to deliver for them. We are focused on innovation. One leading manufacturer calls us, "the free thinkers of the industry", the "place to go if you want to do something new!" We like this.
	We care about our community. On April 21st of 2007, we worked with our sister companies to build a playground for Our Lady of Tepeyac Elementary School. We firmly believe that we need to be successful in order to:  Provide our customers with the best service  Provide our employees with the best career opportunities  Help make our community a better place to live