Terms And Conditions


Parts Town promotes safety, equipment performance, and energy savings by promoting only genuine OEM parts.

Pricing

Prices listed are wholesale, do not include freight, handling fees, taxes, or duties, and are subject to correction or change without notices.

Sales Tax

Customers are responsible for all applicable taxes or for providing valid sales tax exemption certificates.

Payment Terms

Parts Town accepts Visa, MasterCard, and American Express. For customers with established Parts Town credit, checks are also accepted and payment terms are net 30 days from the date of shipment or pick-up. If a customer fails to make payment within 30 days, Parts Town may defer shipments until such payment is made, or may, at its option, cancel all or any part of unshipped orders. Delinquent balances over 30-days will accrue interest at a rate of 1.50% per month. Purchaser agrees to pay the cost of any and all expenses incurred by Parts Town to collect past due sums, including but not limited to legal, collection and court costs.

Credit Balance

Customer agrees that any credit balances will be applied within one (1) year of its issuance. IF NOT APPLIED OR REQUESTED WITHIN ONE (1) YEAR, ANY BALANCE REMAINING WILL BE SUBJECT TO CANCELLATION, AND PARTS TOWN SHALL HAVE NO FURTHER LIABILITY.

Shipping Charges

Products are shipped F.O.B. shipping point with freight costs and handling fees charged to the customer. COD shipments are not permitted. Other terms and conditions may apply to special orders including freight collect, export orders, hazardous materials, etc. If product is damaged in transit, customer must file claim with the carrier.

Force Majeure

Parts Town shall not be liable for any delay in or impairment of performance resulting in whole or in part from any force majeure event, including but not limited to acts of God, labor disruptions, shortages, inability to procure product, supplies of raw materials, severe weather conditions, or any other circumstances or cause beyond the control of Parts Town in the conduct of its businesses.

Product Substitution

Products may be substituted by the manufacturer and may not always exactly match descriptions and/or images.

Cancellation

Any cancellation must be approved by Parts Town, and may be subject to restocking and other charges.

Product return

Call Parts Town at 800-438-8898 for instructions on how to return product. Parts Town will not accept any returns without prior approval or consent, which will be given or withheld at Parts Town's discretion. A restocking fee will apply for most returns. No returns will be accepted beyond 90 days of purchase. Special orders may not be cancelled or returned.

This document embodies the entire agreement between the parties, and no oral agreement or conversation shall be held to alter the provisions hereof, with the exception of modifications initiated by Parts Town upon providing thirty (30) days written notice of same.