Antunes Egg Station Error Codes & Troubleshooting

/ Commercial Cooking Equipment, Troubleshooting / June 8

Antunes Logo—Antunes Egg Station Error Codes & Troubleshooting

The Antunes Egg Station provides an easy and hassle-free way to cook eggs perfectly. So when an issue arises, you know you have to get it resolved as quickly as you can. Read on below for a troubleshooting guide and error codes list for the Antunes Standard Egg Station and Dual Zone Egg Station.

This troubleshooting and error codes guide is for Egg Station models ES-600, ES-602, ES-604, ES-1200 and ESDZ-1200.

Troubleshooting for Standard and Dual Zone Egg Stations


Problem

Cause

Solution

Unit isn’t operating and control panel lights aren’t on

—No power/low power
—Outlet is inoperable
—Power switch is faulty or damaged
—Power cord is defective or damaged
—Loose power connection

—Check to make sure the power is on and the power cord is firmly plugged into the outlet
—Check the circuit breaker
Contact authorized service technician

Unit won’t heat

—Connection is loose
—Platen is faulty or inoperable
—Low voltage
—Hi-limit is faulty or damaged
—Thermocouple is faulty or damaged
—Solid state relay is faulty or damaged

Contact authorized service technician

Eggs aren’t cooking properly

—Refrigerated eggs are being used and either TIME 1 (Standard) or “Folded” (Dual Zone) button is pressed
—Using room temperature eggs with TIME 2 button selected (Standard)
“Round” button pressed when cooking folded eggs (Dual Zone)
—Incorrect amount of water used in trough
—Incorrect temperature on cooking surface
—Loose connections
—Table or unit isn’t level

—Use TIME 2 (Standard) or “Round” on refrigerated or shelled eggs
—Use TIME 1 (Standard) or “Folded” (Dual Zone) when using room temperature eggs or folded eggs
—Fill the trough with water before starting time cycle
—Check the cooking surface’s recommended temperature setting in your respective manual
—Contact authorized service technician
—Level the unit or table
—Clean the cooking surface
—Refer to your manual on proper amount to use

Eggs are sticking to cooking surface

—Dirty cooking surface
—Not enough cooking oil being used

—Clean the cooking surface
—Refer to your manual on proper amount to use

Eggs are sticking to egg rings

—Not enough cooking oil being used
—Egg rings are dirty
—Damaged egg rings

—Refer to your manual on proper amount to use
—Clean the egg rings per manufacturer’s instructions
—Replace the egg rings

Unit isn’t signaling “Bacon” or “Ready” (for Standard models)

—Faulty or damaged indicator light or audio signal
—Faulty or damaged control board
—Loose connection
—Bacon timer is disabled

—Contact authorized service technician
—Enable Bacon timer based on manufacturer recommendations

Green LED Blink Codes for Standard Egg Station


Number of LED Blinks

Cause(s)

Solution

Blinks on and off 1 time, pauses 2 seconds, repeats pattern

Control board EEPROM memory is corrupted

Unit turns off the control signal to Solid State Relay and disables all front lights and buttons. Unit won’t heat up until defaults are reloaded into memory.

Reload defaults by turning unit off, then pressing and holding the TIME 2 button, turn unit on and then release button.

Blinks on and off 2 times, pauses 2 seconds, repeats pattern

Ambient temperature inside control compartment has exceeded 155° F

Unit will turn off the control signal to the Solid State Relay and disable front lights and buttons, and unit won’t heat up.

Check that there’s proper air ventilation around unit and that unit isn’t around a significant heat source. Allow unit to cool so internal ambient temperature drops below 140° F, and unit is turned off and back on again.

Blinks on and off 3 times, pauses for 2 seconds, repeats pattern

Disconnected or open thermocouple

Unit turns off control signal to the Solid State Relay and disables all front lights and buttons. Unit won’t heat up.

Have thermocouple reconnected or replaced, then turn unit off and back on.

Blinks on and off 4 times, pauses for 2 seconds, repeats pattern

Voltage supply to unit is below 160 VAC or above 265 VAC

Unit turns off control signal to the Solid State Relay and disables all front lights and buttons. Unit won’t heat up.

Have the supply voltage reset to within the proper limits, and turn the unit off and back on.

Blinks on and off 5 times, pauses for 2 seconds, repeats pattern

Lost signal to 50/60Hz due to an open harness wire or disconnected harness wire on AC Isolator Board OR from AC Isolator Board to the Control Board

Unit turns off control signal to the Solid State Relay and disables all front lights and buttons. Unit won’t heat up.

Have the Hz signal reapplied, and turn unit back off and on.

Error Codes for Dual Zone Egg Station


Error Code

Error Code Description

Action Needed

1-9

Issue with circuit board

Contact authorized service technician

10

Board temperature sensor has exceeded 158° F and unit shuts down

Contact authorized service technician

11

Rear heat isn’t reaching setpoint temperature within 30 minutes, or is too low

Contact authorized service technician

12

Rear heater isn’t working

Contact authorized service technician

13

Rear thermocouple is defective

Contact authorized service technician

14

Rear hi-limit was tripped

Reset rear Hi-Limit Switch

15

Front Solid State Relay is faulty

Contact authorized service technician

16

Front heat isn’t reaching setpoint temperature within 30 minutes, or is too low

Contact authorized service technician

17

Front heater isn’t working

—Check power outlet’s voltage and try plugging it into a different outlet
—Reset both Hi-Limit Switches

18

Front thermocouple is broken or defective

Contact authorized service technician

19

Front heater hi-limit was tripped

Reset front Hi-Limit Switch

20

Rear Solid State Relay is faulty

Contact authorized service technician

21

Over-temperature condition on rear platen

Contact authorized service technician

22

Over temperature condition on front platen

Contact authorized service technician

For more information, troubleshooting tips, cleaning instructions and more, check out our collection of Antunes manuals and diagrams.

Please contact a local authorized service agent who can help with this specific unit and all your commercial kitchen equipment needs.


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