Groen Tilt Skillet Troubleshooting

/ Commercial Cooking Equipment, Troubleshooting / January 29

Groen Tilt Skillet Troubleshooting

When it comes to versatility in a commercial kitchen, nothing beats the flexibility of a tilt skillet or braising pan. This piece of equipment can cook up large quantities of food, letting you scramble eggs, braise meats and heat up soups and stews with ease. Groen makes a durable and reliable line of tilt skillets used in a wide variety of restaurants, fast food chains, hotels and cafeteria kitchens. Over a long period of time in years of daily use, an issue might pop up. But it can’t stop a business from cooking. The following Groen tilt skillet troubleshooting tips can help you identify the source of the problem quickly.

Burners Won’t Light

When the burners aren’t lighting on a gas tilt skillet, check for the following issues:

  • Closed gas supply valve – See if the unit’s main gas supply valve is open. The handle should be in line with the gas pipe. If it’s not, turn it so it’s aligned properly and open.

  • Improper gas pressure – Make sure the gas supply to the unit is at the correct pressure. Verify the appropriate pressure in your manual. If it’s not sufficient, contact an authorized service technician or your local gas company for assistance.

  • Pan body not aligned properly – The tilt skillet’s pan body should be horizontal.

Pan Won’t Tilt or Struggles to Tilt

Is the pan not tilting or struggling to move? Search for these potential causes:

  • Gear issues – Remove anything that is blocking or clogging the gears. If there isn’t a clean obstruction, see if they need to be lubricated or realigned.

  • No electrical power (power tilt models) – Make sure there is power being supplied to the tilt skillet. See if the unit is plugged in or if there is damaged to the power cord. Check if there is a tripped circuit breaker and reset.

  • Overheated motor (power tilt models) – The actuator motor might be overheated. Give it 15 minutes to cool down before operating again. If the issue persists, contact an authorized technician.

Pan Won’t Heat or Reach Proper Temperature 

When the pan on the tilt skillet isn’t heating or reaching the desired temperature, check for the following issues:

  • Incorrect thermostat dial setting – If the pan either continues to heat after desired temperature or stops heating before reaching the right temperature, the thermostat dial might be too low. Check the operation manual for proper settings.

  • Incorrect thermostat calibration or operation – The thermostat might need to be recalibrated or repaired. Contact an authorized service technician to resolve the issue.

  • Pilot light is out – Make sure the combination gas control valve knob is turned on. If it is, check the pilot tubing or orifice is clogged. If neither are the issue, look up the pilot lighting procedure in the operation manual.

Pan Heats or Cooks Unevenly

If you experience uneven heating, look for the possible problems below:

  • Incorrectly preheated – The preheating procedure might have been incorrect. Check the operation manual for correct instructions for preheating

  • Pan body not aligned properly – The tilt skillet’s pan body should be horizontal.

  • Hot spots – If there are hot spots in the pan, try to level the pan body.

  • Cold spots – When there are cold spots in the pan, the might be a burned out heating element. This will need to be repaired by an authorized technician.

Makes a Rapid Clicking Sound

On an electric model, you might hear a rapid clicking or chattering noise. Check for the following issues:

  • Low voltage – There might be low voltage being sent to the tilt skillet. Contact an authorized technician or the local electric company for assistance.

  • Dirt or corrosion on contactors – The contactors might have a buildup of dirt or corrosion. Cleaning or replacement needs to be completed by an authorized service technician.

Need more assistance troubleshooting your tilt skillet or braising pan? Check out our selection of Groen manuals to help you.

Please contact a local authorized service agent who can help with this specific unit and all your commercial kitchen equipment needs.

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