Groundbreaking platform revolutionizes commercial kitchen parts distribution industry with improved search for customers and higher performance for manufacturers
ADDISON, Ill. (January 14, 2019) – Parts Town, the leading OEM parts distributor in the commercial foodservice equipment market with the most in-stock parts on the planet, announces the launch of its newest innovation, Serial Number Lookup, a first-of-its-kind tool that uses model serial numbers from a variety of foodservice equipment manufacturers to create a more precise search and order process for buying replacement parts for commercial kitchen equipment. This new tool brings efficiency and quality to the forefront in the replacement parts purchasing process, resulting in a faster, more accurate experience for customers and improved top and bottom line for manufacturers.
Partstown.com is the world’s most utilized website for researching and buying foodservice equipment replacement parts is known in the industry for its innovation and integrity. The introduction of serial number lookup demonstrates yet another way the company is providing smart, new solutions to challenges that have existed for decades.
“Parts Town is dedicated to providing our manufacturer partners and our customers with the latest technological advancements in a way that makes sense for their operations and directly addresses a need,” said Steve Snower, CEO at Parts Town. “Serial Number Lookup is our latest innovation that revolutionizes replacement parts distribution by ensuring easy, accurate parts identification and eliminates the unnecessary downtime associated with ordering the wrong part.”
Serial Number Lookup on partstown.com allows customers to enter the specific serial number of an equipment model and view only the OEM replacement parts needed for that specific piece of equipment. This new tool not only provides a more seamless experience for Parts Town customers, but manufacturers benefit by increased OEM parts sales, higher equipment uptime, and engaging in fewer technical support calls to assist customers in finding the appropriate parts. The new lookup tool will also provide users with the current warranty information for their piece of equipment, which further supports service companies, manufacturers, and end-users.
Currently, there are several brands participating in the new Parts Town Serial Number Lookup tool, including Anets, APW Wyott, Bakers Pride, Blodgett, Duke, Henny Penny, Hussmann, MagiKitch’n, Ovention, Perfect Fry Company, Perlick, Pitco, Southbend Range and Tri-Star Manufacturing.
Many more launches are in queue as manufacturers eagerly look to gain the benefits of this innovation.
“This is the first of a series of breakthrough innovations that we plan to launch in the coming year, following a major enhancement to our ecommerce infrastructure. We are incredibly excited about the wave of innovation that’s coming,” states Snower.
About Parts Town
Parts Town is the market-leading distributor of genuine OEM (original equipment manufacturer) foodservice equipment parts. When there’s a hiccup in any commercial kitchen, Parts Town is ready to jump in and help with the most in-stock parts on the planet, innovative technology, and an unmatched customer experience. Customized solutions benefit food equipment service companies, chain restaurants, institutions and independent restaurants.
Our 360-degree imaging technology, PartSPIN®, valuable interactive diagrams, convenient Smart Manuals, and the industry’s first mobile app allow customers to easily and conveniently find and view equipment manuals and parts in the field, where that info is needed most. These innovations, paired with same day shipping and extended hours of operation, ensure the correct part is ordered and delivered every time.
Partnering with the top manufacturers of commercial cooking, refrigeration, ice and beverage equipment and more, Parts Town improves the supply chain, increases sales of genuine OEM parts and keeps every customer’s business running like clockwork.
Parts Town makes finding and buying foodservice equipment parts easy, fast and kinda fun.