{"id":17758,"date":"2024-03-07T11:20:14","date_gmt":"2024-03-07T17:20:14","guid":{"rendered":"https:\/\/www.partstown.com\/about-us\/?p=17758"},"modified":"2024-03-12T13:17:30","modified_gmt":"2024-03-12T18:17:30","slug":"customer-spotlight-story-arrowhead-superior-refrigeration","status":"publish","type":"post","link":"https:\/\/www.partstown.com\/about-us\/customer-spotlight-story-arrowhead-superior-refrigeration","title":{"rendered":"Customer Spotlight Story: Arrowhead Superior Refrigeration"},"content":{"rendered":"<h2>Arrowhead Superior Refrigeration Service, LLC \u2013 The Importance of Relationships in Business<\/h2>\n<p>As a teen, Manny Griego had yet to realize that working in a McDonald\u2019s kitchen would change the trajectory of his career.<\/p>\n<p>Throughout his 14 years at McDonald\u2019s, he moved from working in the kitchen, to maintenance and finally to being the in-house technician. His mentor, owner\/operator, Ken Clement, truly believed in Manny and his abilities. He had the chance to attend many certification training classes, his first class being Frymaster in 1996. His mentor even offered to fully fund Manny\u2019s degree in HVAC.<\/p>\n<p>Manny learned a lot from that experience. He saw ways to avoid frustration and where he could improve the process, to simplify and streamline it. The education he received taught him that the sky was the limit. Seeing what his mentor was able to accomplish and how he grew his business was an inspiration to Manny. \u201cIf he could do it, I could do it.\u201d When the time came and he was ready to go out on his own, he had the support and guidance to make his dream a reality.<\/p>\n<p>In 2009, Manny and his wife Alma opened Arrowhead Superior Refrigeration Service,<\/p>\n<div id=\"attachment_17762\" style=\"width: 317px\" class=\"wp-caption alignright\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-17762\" class=\"wp-image-17762\" src=\"https:\/\/www.partstown.com\/about-us\/wp-content\/uploads\/2024\/03\/ASR-store-front-Service-Customer-Spotlight.jpg\" alt=\"ASR store front - Service Customer Spotlight\" width=\"307\" height=\"409\" srcset=\"https:\/\/www.partstown.com\/about-us\/wp-content\/uploads\/2024\/03\/ASR-store-front-Service-Customer-Spotlight.jpg 810w, https:\/\/www.partstown.com\/about-us\/wp-content\/uploads\/2024\/03\/ASR-store-front-Service-Customer-Spotlight-225x300.jpg 225w, https:\/\/www.partstown.com\/about-us\/wp-content\/uploads\/2024\/03\/ASR-store-front-Service-Customer-Spotlight-768x1024.jpg 768w, https:\/\/www.partstown.com\/about-us\/wp-content\/uploads\/2024\/03\/ASR-store-front-Service-Customer-Spotlight-400x533.jpg 400w\" sizes=\"auto, (max-width: 307px) 100vw, 307px\" \/><p id=\"caption-attachment-17762\" class=\"wp-caption-text\"><strong>Manny Griego in front of the ASR storefront<\/strong><\/p><\/div>\n<p>LLC (ASR), during a recession. Though it required sacrifice on their end (including selling his beloved Jeep) they knew were on to something. ASR started with just Manny and a truck. With low overhead and a lot of drive, Manny found his own customer base and nurtured those relationships. Success came by creating partnerships with companies looking to grow, and together, they could all reach their full potential.<\/p>\n<p>Technology really changed the game. Customers could text in their calls and orders, which was a big change from having to rely on the phone. Manny focused on learning from companies like Parts Town, and others in the industry, to find better ways to run his business.<\/p>\n<p>As time went on, Manny decided to hire some help. He has since grown the business to 27 employees, 25 vehicles and a 9,000 sq. ft. facility. Much of his success traces back to his experience at McDonald\u2019s.<\/p>\n<p>Integrity is a key component of Arrowhead\u2019s values and it\u2019s shown in their work with the public school system. What started as a bid for one school district grew to multiple districts, including the school that both Manny and his wife attended. He relied on the public school system throughout his life and sees the true value of paying it forward. ASR gives discounts to schools, so those savings can be passed on to benefit students more directly.<\/p>\n<p>ASR is also greatly involved with Ronald McDonald House. McDonald\u2019s is such a large part of their story, so they are happy to give back.<\/p>\n<h3>What\u2019s next for ASR?<\/h3>\n<p>As Manny says, they are constantly growing with no plans to stop. ASR is looking to foster more relationships and partnerships to work on projects that are important to them.<\/p>\n<p>Personal relationships are very important to Manny. He\u2019s still in contact with his mentor and friend and reaches out to him when needed. The golden arches in his office remind him of where it all began.<\/p>\n<p>To learn more about Arrowhead Superior Refrigeration, visit www.arrowheadsuperior.com.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Arrowhead Superior Refrigeration Service, LLC \u2013 The Importance of Relationships in Business As a teen, Manny Griego had yet to realize that working in a McDonald\u2019s kitchen would change the trajectory of his career. Throughout his 14 years at McDonald\u2019s, he moved from working in the kitchen, to maintenance and finally to being the in-house [&hellip;]<\/p>\n","protected":false},"author":560,"featured_media":17761,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[766,354],"tags":[1772,320],"class_list":["post-17758","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-foodservice-profiles","category-parts-town-news-announcements","tag-customer-spotlight","tag-refrigeration","wpautop"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Spotlight: Arrowhead Superior Refrigeration | Parts Town<\/title>\n<meta name=\"description\" content=\"Learn more about our friends at Arrowhead Superior Refrigeration to see how 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