Recently, Parts Town president Steve Snower issued employees a challenge to become more familiar with the core values of our company.\u00a0 Toward that end, I\u2019ve discussed each of the four values with various members of our team, and what I learned was intriguing \u2013 although we\u2019re all working from the same basic understanding of what these words mean, we all have unique ideas about how they apply to Parts Town and how they can best be practiced.<\/p>\n
When I think of integrity, I think of dedication to a code of moral guidelines.\u00a0 I think of acting in the best interests of my teammates and our customers.\u00a0 But what are the specific ways in which we can act with integrity?\u00a0 I asked the various team leaders here at Parts Town for their thoughts on the subject.\u00a0 They were only too eager to point out members of their team who set a standard for integrity that we should all strive to match.<\/p>\n
Dan Giza, manager of the Wendy\u2019s and Arby\u2019s team, points to team member Lee Swanson as someone whose moral principles and professional standards are above reproach.\u00a0 \u201cLee will always do what\u2019s right for his customers and co-workers,\u201d Dan says.\u00a0 Cory LaPage has similar praise for Carol Collazzo: \u201cShe is always on time and ready to start her day before her scheduled start time, and will always offer to do whatever she can to help others.\u00a0 I wish every department had a Carol!\u201d<\/p>\n
Laura Hugger says, \u201cLynn Mueller has firm principles and adheres to high professional standards.\u00a0 Once she sets her mind to something, she will make sure it gets done the quickest and best way.\u201d<\/p>\n
Amy Argentine takes a slightly different point of view \u2013 \u201cMatt Duffy is the most real person I have ever met, and always tells it like it is.\u00a0 Even when he makes a mistake or doesn\u2019t know something, he is the first to accept responsibility for his actions.\u201d\u00a0 Jeanne Chanthavong echoes the sentiment, with regard to her team as a whole.\u00a0 \u201cThe entire team is honest with customers and each person takes responsibility when Parts Town is in error, which is very important in our industry.\u201d<\/p>\n
Scott Maki, meanwhile, highlights team member Patrick Sembach as an example of integrity.\u00a0 \u201cPatrick is detail oriented to the nth degree.\u00a0 Documentation, follow-through, proactive process ideas \u2013 all done to take great care of his customers.\u201d<\/p>\n
The one thing each manager agreed on was the importance of doing one\u2019s best for the customer.\u00a0 This is the unifying principle that defines integrity as a core value of Parts Town.\u00a0 It\u2019s wonderful to see so many names highlighted as examples.\u00a0 In-depth exploration of the remaining three values is yet to come, so stay tuned!<\/p>\n","protected":false},"excerpt":{"rendered":"
Recently, Parts Town president Steve Snower issued employees a challenge to become more familiar with the core values of our company.\u00a0 Toward that end, I\u2019ve discussed each of the four values with various members of our team, and what I learned was intriguing \u2013 although we\u2019re all working from the same basic understanding of what […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[354],"tags":[210,579,574],"class_list":["post-364","post","type-post","status-publish","format-standard","hentry","category-parts-town-news-announcements","tag-parts-town","tag-parts-town-culture","tag-team-members","wpautop"],"acf":[],"yoast_head":"\n