Alto-Shaam Rotisserie Oven Troubleshooting
Alto-Shaam rotisserie ovens provide the consistent results and exceptional reliability that foodservice operators trust. Although these units are built to last, issues may still occur. If you need help keeping your equipment in working order, this Alto-Shaam rotisserie oven troubleshooting guide will help you diagnose and resolve issues quickly and easily.
This information is for gas-powered AR-6G machines.
Oven Won’t Turn On
- Unit is turned off - Flip the power switch to the “On” position.
- Machine is unplugged - Plug the power cord into an electrical outlet.
- Circuit breaker is off or tripped/fuse is blown - Turn the circuit breaker on. If issues persist, contact a licensed electrician for assistance.
Spits Don’t Work
- Unit has no power - Check to make sure the machine is plugged in and turned on. If it is, reset the circuit breaker. If issues persist, reach out to an authorized electrician for help.
Lights Not Working
- Oven has no power - See if the unit is connected to power and turned on. If so, reset the circuit breaker; if needed, call a licensed electrician to continue troubleshooting.
Lights Are Off, But Spits Are Working
- Bulb is defective - Replace the bulb.
Spits Are Not Turning
- Switch is faulty - Speak with an authorized technician to address the issue.
- Power supply is defective - Schedule an appointment with a licensed technician to service the unit.
One Spit Isn’t Turning
- Motor is malfunctioning - Get in touch with an authorized technician to correct the problem.
Burners Aren’t Lighting
- Gas shutoff is turned off - Turn the gas shutoff valve to the “On” position.
- Gas line isn’t connected - Seek out a licensed technician to address the issue.
- Safety switch is tripped - Reset the safety switch.
One Burner Heats Irregularly/Not At All
- Burner orifices are clogged - Schedule a service appointment with an authorized technician to remedy the problem.
- Inlet gas pressure is too low - Contact the gas supplier to resolve the problem.
If you found this article helpful, be sure to take a look at the expansive library of Alto-Shaam manuals and diagrams on our site.