Skip to Navigation Skip to Content

Important Update: Click here for the latest information on tariffs and their impact on our industry.

Resource Center

Tips and essentials for the restaurant, foodservice and HVAC spaces in one place.

American Range Range Troubleshooting

Guide
Share
Range in a commercial kitchen - American Range range troubleshooting

Ranges are the jack of all trades of commercial kitchen equipment – you can use them to bake, roast, broil, boil, grill, warm, fry, simmer and saute – but that means you might be quite literally putting all your eggs in one basket. When your American Range range is not working, it means your customers are not eating and your profits are not growing.

To preserve brand reputation and retain customer loyalty, Parts Town has written up a little guide on American Range range troubleshooting for models, such as AR-6, SPSH-18, ARSM-36, ARR-530 and more.

American Range Range Not Heating 

Problem

Solution


The range does not have power


  • Check that the range is plugged in and switched on 
  • Flip the circuit breaker


The range does not have gas


  • Test the gas supply by lighting the surface burner
  • Request assistance from the gas company


Faulty surface ignitor


Please call an authorized service technician


Not enough time has elapsed


Wait 10 minutes for the range to reach 350℉


Faulty thermostat


Please call an authorized service technician


Low gas pressure


Please call an authorized service technician


Dirty gas line


Please call an authorized service technician

American Range Range Convection Fan Not Working 

Problem

Solution


The fan is off


Turn the fan on using the control panel switch


Faulty switch


Please call an authorized service technician


Faulty fan


Please call an authorized service technician


Fan is not installed


Please call an authorized service technician


Tripped circuit breaker


Flip the circuit breaker

American Range Range Making Clicking Noise 

Problem

Solution


Improperly wired high voltage connections


Please contact an authorized service technician


Reverse polarity in the outlet


Please contact an authorized service technician


Faulty grounding


Ensure the power cord has a grounding prong and that its plugged directly into the socket and not an adapter

American Range Range Cooks Too Hot/Fast

Problem

Solution


Faulty thermostat


Ensure that the thermostat indicator light turns on and off every 5-10 minutes


Temperature and/or cook time are too high


Lower the temperature and/or decrease cook times

American Range Oven Light Not Working 

Problem

Solution


Light switch is turned off


Turn the light switch on


Faulty lightbulb


Replace the light bulb

Need additional resources for troubleshooting, cleaning and more? Take a look through our catalog of American Range manuals and diagrams for on-the-fly help and quick turnaround times.

Please contact a local authorized service agent who can help with this specific unit and all your commercial kitchen equipment needs.