Bakers Pride Pizza Oven Troubleshooting

Problem

Solution

Thermostat is set too high 

Lower thermostat 

Poor air-gas mixture is causing high temperatures

Turn oven off and adjust inspirator 

Gas volume or pressure is inadequate 

Contact your local gas supplier or authorized service technician to assess the issue 

Ventilation issue 

Call an authorized HVAC technician 

Problem

Solution

Oven is dirty

Clean oven 

Gas volume or pressure is inadequate 

Contact your local gas supplier or authorized service technician to assess the issue 

Micro sliders aren’t open enough

Open sliders 

Burner flame is too low 

Adjust burner flame 

Wrong thermostat setting 

Raise thermostat

Ventilation issue 

Call an authorized HVAC technician

Problem

Solution

Micro sliders are too open 

Close micro sliders to lower temperature on top 

Operator is leaving pies in the same spot 

Rotate pies around oven cavity during cooking

Problem

Solution

Micro sliders aren’t open enough

Open micro sliders to increase temperatures on top 

Deck temperature is too high 

Lower temperature to between 50℉-75℉
Note: Immediately raise temperature when the deck cools

Fan speed is too powerful

Reduce fan speed

Problem

Solution

Areas near the oven walls are typically hotter

Rotate pie 180° during cooking or place in center of oven cavity 

Problem

Solution

Gas valve is closed 

Turn gas valve to PILOT and relight

Thermopile is defective 

Please contact an authorized service technician 

No gas

Check gas supply 

Not enough gas

Check and test gas flow

Blocked supply line 

Check supply line and call an authorized service technician if necessary 

Faulty valve 

Have valve inspected and replaced by an authorized service technician if necessary 

Faulty thermostat 

Have thermostat inspected and replaced by an authorized service technician if necessary 

Problem

Solution

Gas valve is shut off 

Turn on gas supply valve

Supply line is blocked 

Check supply line for blockages or kinks 

No electricity to oven 

Check circuit breaker

Unit is unplugged

Plug in oven

Switch is in the “OFF” position

Turn on oven 

Issue with the transformer

Replace transformer

Broken or faulty ignitor 

Replace ignitor 

Dirty ignitor

Clean ignitor 

Ignitor can light but doesn’t pass enough current to the module 

Replace ignitor 

No ground connection to sense rod

Clean sense rod and tighten connection 

Dirty sense rod 

Clean sense rod 

Faulty or broken sense rod 

Replace sense rod 

Faulty or broken module 

Replace module 

Problem

Solution

Gas supply is shut off 

Turn on gas supply 

Shut-off valve is in the “OFF” position

Open shut-off valve 

Kink in the valve supply tube 

Check supply tube for kinks or pinches in line

Blocked supply line 

Check supply line for blockages and call an authorized service technician if necessary 

Faulty valve

Replace valve 

Dirty pilot orifice 

Clean pilot orifice 

Not enough gas / low gas flow

Check gas pressure

Wrong orifice

Replace orifice with the correct one

Blocked pilot orifice

Clean pilot orifice 

Flame’s too small

Adjust pilot flame

Dirty contact

Clean and adjust jumper wire at thermostat and/or thermopile

Faulty thermopile or thermostat

Test thermopile/thermostat replace if necessary

Faulty valve

Replace valve if necessary

Problem

Solution

Not enough air

Adjust air mixture at inspirator 

Not enough gas 

Test gas pressure and flow 

Problem

Solution

Too much air 

Adjust air mixture at inspirator

Problem

Solution

Gas pressure is too high 

Adjust air mixture at inspirator 

Wrong orifice 

Replace orifice with correct one 

Problem

Solution

Too much gas/over-gassed

Test gas pressure and/or flow

Wrong orifice 

Replace orifice with correct one 

Problem

Solution

Burner is plugged 

Clean burner

Ventilation issue 

Call an authorized HVAC technician