Caffeine is a must-have for the morning, so make sure coffee machines are running efficiently to keep everyone awake. Nobody wants broken-down units, so make sure you have the right tools to ensure java is flowing frequently. Below we will help you go over Concordia Ascent Touch coffee machine troubleshooting and the solutions you can take to resolve any issues.
Coffee Machine Troubleshooting
Symptom
Solution
Display is blank
Make sure power switch is turned on
Make sure power cord is plugged in
Machine won’t operate
Check display for error messages
Make sure power cord is plugged in
Make sure power switch is turned on
Check if circuit breaker is tripped
Coffee is bitter
Perform a cleaning cycle
Machine needs to be recalibrated, contact an authorized service agent for assistance
Coffee beans are stale, use fresh beans
Display Messages
Display Message
Solution
Calibrating
Wait for initialization to complete
Warming Up
Machine warm-up requires up to 10 minutes. If this message is on screen for more than 30 minutes, turn power switch off, wait 10 seconds, then turn machine on
Select Coffee
Machine is operational and ready to pour
Grounds bin out. Please replace to continue
Replace grounds bin
Door open. Please close door to continue
Close door
Brew clean is due. Please clean to continue
Perform clean cycle
Grounds bin is full. Please empty to continue
Empty grounds bin
Please contact a local authorized service agent who can help with these specific units and all your commercial kitchen equipment needs.
