Concordia XpressTouch Coffee Machine Troubleshooting
Is milk not flowing in the coffee machine? Are drinks overfilling, or is the display empty? If you need help with Concordia XpressTouch Coffee Machine Troubleshooting, we have you covered. We will help you through some of the most common operation issues you might run into and what to do to get the machine back up and running soon. The tips below are for the Concordia XpressTouch models.
Looking for more information on error codes? Check out our guide on Concordia XpressTouch coffee machine error codes to help you through the messages.
No Milk Flow
- The milk container is empty - Refill or replace the milk container.
- The pick-up tube isn’t properly inserted into the milk container - Insert the tube fully into the container.
- The pick-up tube is bent or kinked - Unkink the tube.
- The unit is dirty - Clean the unit.
Not Working or Operating
- Unit doors were left open or ajar - Securely close the door.
- The unit is unplugged - Plug in the power cord.
- The unit is turned off - Turn on the unit.
- Circuit breaker is off or tripped - Turn on or reset the breaker.
- The hopper isn’t properly seated - Remove the hopper for 10 seconds and then reposition it.
Flavor System is Leaking or Not Dispensing
- Flavor supply is empty - Refill the flavor system.
- The flavor tubes are kinked or bent - Unkink the tubes.
- Connectors are dirty or not fully tightened - Clean the connectors and securely tighten them.
Not Brewing Properly
From poor flavors to half empty cups, there’s a few issues that can arise to label a unit as not brewing properly.
Inconsistent Cup Fill
- Drinks are over or underfilling - Clean the unit.
Espresso is Bitter
- The unit is dirty - Clean the unit.
- The unit needs to be recalibrated - Contact an authorized service technician.
- The espresso beans are stale - Replace them with fresh beans.
Cappuccino Milk Isn’t Foamy
- The milk is expired - Replace it with fresh milk.
- The unit is dirty - Clean the unit.
For more tips and tricks, check out our library of Concordia manuals and diagrams to help you through operations, maintenance and more.