Problem | Cause | Solution |
Dishwasher not filling and power light not lit | - Breaker tripped
- Machine not connected to power
- Faulty circuit board
| - Reset the circuit breaker
- Verify that the machine is plugged in and the outlet has power
- Contact a local authorized service agent
|
Dishwasher not filling and power light is lit
| - No water to machine
- Machine isn’t level
- Overflow tube broken/detached/missing o-ring
- Faulty door switch
- Faulty fill pressure switch
- Faulty rinse/fill valve
| - Check that hose isn’t kinked/blocked and water valve is open
- Level machine with adjustable legs
- Check tube for defects and replace as needed
- Contact a local authorized service agent
- Contact a local authorized service agent
- Contact a local authorized service agent
|
Dishwasher won’t run and has completed filling and heating cycle |
- Faulty fill pressure switch
- Faulty power/start button
- Faulty circuit board
- Faulty wash pump
- Faulty start buttons
- Rinsing temperature gauge lower than 180ºF
|
- Contact an authorized service agent
- Contact a local authorized service agent
- Contact a local authorized service agent
- Rotate the pump from the shaft flat head slot counterclockwise to verify free rotation. Verify that the wash pump is getting power
- Wait until sanitized rinsing temp reaches a minimum of 180ºF. Check incoming water temperature
|
Dishwasher runs continuously in wash cycle or not rinsing |
- Faulty circuit board
- Faulty Operating t-stat
- Faulty rinse/fill valve
- No water to machine
- Rinse arms are clogged or blocked
|
- Contact a local authorized service agent
- Check rinse gauge temperature. Contact a local authorized service agent for more assistance
- Contact a local authorized service agent
- Check hose for kinks or blockage
- Remove and clean rinse arms/nozzles
|
Dishwasher fills slowly and/or rinse is weak |
- Poor water pressure
- Hose strainer is clogged
- Bad rinse/fill valve
- Temp. gauge in front panel defective
|
- Check inlet water pressure is correct
- Check strainer or any filter
- Disconnect hose and check filter screen for debris
- Check temp. is set correctly. Replace temp. gauge as needed
|
Rinse water not reaching 180°F
|
- Faulty thermostat
- Faulty high limit stat
- Faulty heater relay
- Faulty boiler element
|
- Contact a local authorized service agent
- Reset thermostat and replace as needed
- Contact a local authorized service agent
- Contact a local authorized service agent
|
Wash water not reaching 150°F
|
- Low incoming water temp.
- Faulty tank heater relay
- Faulty tank heater
|
- Check incoming water temp. and pressure are correct
- Contact a local authorized service agent
- Contact a local authorized service agent
|
Dishwasher washes and rinses, doesn’t drain
|
- Door is closed
- Overflow tube not removed
- Drain pump clogged
- Drain hose kinked
- Drain pump faulty
- Safety pressure switch faulty
- Incorrect machine pressure or temperature
- Too little detergent
|
- Open door and push drain button for 3 sec.
- Remove front right s/s filter and remove overflow tube
- Open drain pump cover and remove debris
- Unkink drain hose
- Check drain pump has voltage
- Check pressure tube for kinks or damage and replace
- Wait until sanitized rinsing temp reaches a minimum of 180ºF. Check incoming water temp.
- Check detergent ratio is correct
|
Dishes not coming out clean
|
- Improper loading or overloading
- Washing or rinsing arm jammed or dirty
- Clogged drain
- Machine not level
|
- Make sure dishes are loaded according to manufacturer standards
- Check that arms rotate correctly and nozzles aren’t blocked
- Remove obstruction from pump and/or make sure drain hose isn’t kinked and flush out debris
- Adjust legs and level machine
|
Water overflowing from bottom of door
|
- Excessive inlet pressure
- Excessive foam coming out of door
- Low water pressure or rinse aid empty
- Air in pump and/or lines
|
- Have a pressure reducing valve installed
- Adjust amount of chemicals being dispensed
- Check pressure and make sure rinse aid container is full
- Make sure rinse aid lines are primed and free of kinks
|
Rinse agent not being dispensed |
- Detergent tubes incorrectly placed in container/improper adjustment
|
- Ensure tubes are connected and secure
|
