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Speed Queen Commercial Washing Machine Troubleshooting

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Line of commercial washers in a laundry room - Speed Queen Commercial Washing Machine Troubleshooting

If your Speed Queen front load or top load washer is having problems, either in the way of not draining, spinning, filling or some other small catastrophe that’s preventing your clothes from getting washed with even regularity, then it’s time to get to the bottom of it!

Don’t wear the same shirt to work three days in a row and check out our Speed Queen commercial washing machine troubleshooting guide for solutions that most end users can do without the help of an authorized service technician.

Speed Queen Washer Not Filling with Water

There could be a variety of things causing a Speed Queen washer not to fill properly. Here are some of the causes and solutions to help you figure out what’s wrong with your unit.

Problem

Solution


No power


  • Ensure the washer is plugged in all the way 
  • Check for a blown fuse 
  • Flip the circuit breaker switch
  • Ensure the washer is plugged in all the way 
  • Check for a blown fuse 
  • Flip the circuit breaker switch


The hot/cold water faucets are closed 


Open the hot/cold water faucets


Kinked fill hose 


Unkink the fill hose


The start button was not selected


Turn the start button clockwise


The wash settings were not selected


Select the desired settings


Open door


Ensure the door is closed all the way


Dirty screens


Clean the screens (located by the water mixing valve and fill hoses)

Speed Queen Washer Won’t Start 

If your unit won’t start, you’ll want to conduct some commercial washing machine troubleshooting to find the issue and the solution. Check out these common reasons the unit won’t start and how to resolve it.

Problem

Solution


Open door


  • Ensure the door is closed all the way 
  • Ensure the door latches properly


The start button was not selected


Turn the start button clockwise


No power


  • Ensure the washer is plugged in all the way 
  • Check for a blown fuse 
  • Flip the circuit breaker switch


The cycle selector knob is off


Select the desired cycle

Speed Queen Washer Not Spinning/Agitating 

Notice the washer not spinning or agitating? There are a few reasons why that might be. Here are some of the common issues and solutions you’ll find for this unit.

Problem

Solution


Open door


Ensure the door is closed all the way


No power


  • Ensure the washer is plugged in all the way 
  • Check for a blown fuse 
  • Flip the circuit breaker switch


Faulty drive belt


Please call an authorized service technician


The start button was not selected


Turn the start button clockwise


Washer settings were not selected


Select the desired settings


Clogged pump


Unclog the pump by cleaning the trap and checking for obstructions

Speed Queen Washer Stops Mid Cycle 

When the washer stops mid cycle, it could be that there’s a power issue or the load is unbalanced. Learn how to fix those issues with this chart: 

Problem

Solution


No power


  • Flip the circuit breaker switch 
  • Check for a blown fuse


Unbalanced load


  • Wait a minute for it to correct itself 
  • If problem persists, turn off the the cycle selector knob and rebalance the load before turning back on

Speed Queen Washer Not Draining

The main cause if the washer isn’t draining is typically a clog or a kinked hose. In order to clear the clog or fix the hose, follow the suggestions below:

Problem

Solution


Kinked drain hose


Unkink the drain hose


Clogged drain hose or receptacle


Unclog the drain hose or receptacle


Improperly installed drain hose


Reinstall drain hose correctly


Clogged plump


Unclog the pump by cleaning the trap and checking for obstructions

Speed Queen Washer Leaking Water 

If your Speed Queen washer is leaking, be sure to pay close attention to the components listed below to find the solution quickly and stop the leak.

Problem

Solution


Improperly installed fill hoses at faucets and water mixing valve


Reinstall fill hoses correctly


Worn fill hoses


Replace fill hoses every 5 years


Worn door gasket


Replace door gasket


Clogged drain receptacle


Unclog drain receptacle


House plumbing issues


Please call an authorized service technician


Load size too big


Reduce load


Too many suds


  • Use low-sudding, HE detergent 
  • Reduce load size 
  • Use ½ the recommended amount for non-HE detergents


Dirty door seal


Clean door seal

Speed Queen Washer Making Noise

Noises can be tricky. Some noise should be expected, but if you hear something different than the typical noises, then it’s time to troubleshoot.

Problem

Solution


Unbalanced load


Rebalance load


Unlevel washer


Ensure the washer is on even ground. If not, adjust the height


New washer


Wait 4-5 cycles until drive belt untightens

Speed Queen Washer Too Wet 

This is a simple fix. If the washer is too wet, simply adjust the following aspects of the cycle.

Problem

Solution


Unbalanced load


Rebalance load


Load size too small


Increase load


Incorrect spin speed selected


Increase spin speed

Speed Queen Washer Too Hot or Cold 

Temperature issues are also an easy fix. Check out the common temperature issues and solutions below to get your unit running the way you need.

Problem

Solution


Incorrect temperature settings


Select desired temperature settings


Improperly installed fill hoses


Ensure hot faucet hose goes to hot mix valve and cold faucet hose goes to cold mix valve


Incorrect temperature settings on water heater


Raise the temperature on the water heater

Speed Queen Washer Vibration Problems 

Stability issues can cause more problems with other washer components. Be sure to use the following troubleshooting tips.

Problem

Solution


Unlevel washer


Ensure the washer is on even ground. If not, adjust the height


Washer is seated on a soft surface


Relocate washer to a hard surface


Missing rubber feet


Install rubber feet on all four legs


Washer needs more stability


Relocate washer to a corner

How Do You Force a Speed Queen Washer to Drain?

You might find yourself in the situation where you’ll have to force a manual drain on your Speed Queen washer before you can proceed with any more troubleshooting techniques. When that happens, follow these steps:

  • Step 1. Locate the drain hose – The drain hose on your Speed Queen front loading or top loading washer is typically gray, black or white and located on the back of the machine. You’ll have to pull the washer out before you’ll be able to access it, so it might be a good idea to get some appliance floor slides so you don’t scratch up your hardwoods or linoleum.
  • Step 2. Place a bucket under the drain hose – In order to not flood your laundry room, it’s important to get a large enough bucket to catch the water. It might also prove beneficial to come armed with a few spare towels just in case the bucket overflows.
  • Step 3. Detach the drain hose – The drain hose is held in place by a couple clips. Loosen these and let the water drain into the bucket. If your bucket becomes too full, simply reattach the drain hose, empty the bucket and repeat until the washer has been fully drained. 
  • Step 4. Reattach the drain hose – Once the washer has completely emptied, don’t forget to reattach the drain hose and push the washer back against the wall. And that’s how you force a Speed Queen washer to drain!

Need more help with all things related to Speed Queen washers and dryers? We have a complete collection of digital service and parts manuals and diagrams to get you on your way.

Please contact a local service company who can help with these specific units and all your commercial appliance needs.

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