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Winco Commercial Rice Cooker Troubleshooting

Winco Logo - Winco Commercial Rice Cooker Troubleshooting

Making perfectly-cooked rice with the Winco rice cooker is a breeze. Thanks to its ease of use, you can prepare batch after batch of rice for a variety of dishes. If something seems off about your unit, it’s important to get it solved quickly. Find out the cause and solution about any problem you’re experiencing with your Winco rice cooker in the troubleshooting guide below.

This guide is applicable for the RC-S301 model.

Problem: Rice Cooker Won’t Turn On

Causes

  • A) Power cord is unplugged
  • B) Circuit breaker has tripped
  • C) Power cord or plug has been damaged
  • D) Issue with wiring
  • E) Internal fuse has blown

Solutions

  • A) Plug in the power cord into outlet
  • B) Check the circuit breaker
  • C & D) Have power cord replaced
  • E) Have fuse replaced

Problem: Rice is Dry

Cause

  • Rice has been left on for too long

Solutions

  • Solution 1—Follow the instruction guide to use the recommended ratio of rice and water
  • Solution 2—Reduce the time rice is kept in cooker

Problem: Rice is Sticking to Pot

Causes

  • A) Water to rice ratio is incorrect
  • B) Rice has been left on for too long

Solutions

  • A) Follow the instruction guide to use the recommended ratio of rice and water
  • B) Reduce the time rice is kept in cooker

For more helpful tips and instructions about your unit, check out our library of Winco manuals and diagrams.

Please contact a local authorized service agent who can help with these specific units and all your commercial kitchen equipment needs.