Inclement Weather Update: As a result of the storms making their way across the US, our carriers may experience impacts to delivery in several regions. We’re working closely with our carriers to get your orders shipped and delivered as quickly and safely as possible. We apologize for any inconvenience this may cause.
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The Serial Number Lookup Hookup
This essential online tool, available on partstown.com and on our industry-leading mobile app, allows customers to enter the serial number from their equipment to see a list of the exact parts and accessories needed, along with available warranty information.
So glad you asked. There are four exciting benefits for you and your business:
Increased OEM Parts Sales
Our data shows when Serial Number Lookup is used, customers purchase twice as many parts.
Customers can order with confidence knowing they are ordering the exact part for their equipment. That translates to reduced return rates for you and improved equipment uptime for customers - everybody's happy!
Reduces Technical Support Calls
Customers no longer need to call your factory to find part numbers.
Lets Customers Know Warranty Status
Helpful warranty info is available to customers as they are shopping for the best parts they need - that means less calls to you.