Partstown.com - Now Offering LiveChat!

We talk a lot about our website, Partstown.com, because we’re pretty proud of it. Not only is it one of the industry’s most useful tools for identifying and purchasing restaurant parts, it also offers thousands of equipment manuals and other helpful resources such as our smartphone and tablet app. Chances are you’ve already had occasion to explore the site, since you’re here, and we couldn’t be happier about that.

Now Parts Town is unrolling the latest innovation to the site. We know that not everyone is accustomed to or comfortable with internet technology, and we realize no one can know the ins and outs of our site as well as we do. To assist in making the site even more accessible and user-friendly, we’ve instituted an online chat option. Now you can communicate with a knowledgeable parts representative directly from Partstown.com! There’s no need to pick up the phone.

Here’s how it works: after a few minutes of browsing our website, you’ll see a pop-up window inviting you to chat with a representative. If you’re not interested, you can click “no thanks,” but if you click “start chat” you’ll be directed to a member of our team. You’ll speak to Jeanne, Pierre, Janette, or myself, and we’re ready and eager to answer any questions you might have about the site, parts identification, pricing, availability, ship times, tech support, or whatever else is on your mind.

Chat is available in English and Spanish. Visit Partstown.com and watch for the invitation to chat with us today!