Secret Ingredients - Charley's Grilled Subs

Charley’s Grilled Subs speaks to Parts Town:

What is the most popular item on your menu?

The Philly Cheesesteak

(we don’t doubt it!)

What is it about your restaurant that keeps customers coming back?

Great customer service.

What is the toughest challenge your restaurant has faced?

Operation – trying to find the right people for specific tasks.

What strategies have worked best for you on the Internet?

eCLUB and our customer response survey on the back of the receipt.

Find Charley’s online at http://www.charleys.com/ or on Facebook at http://www.facebook.com/CharleysPhillySteaks, or Tweet @Charleys!