Secret Ingredients - Park Grill

Park Grill in Millennium Park, Chicago, speaks to Parts Town:

What is it about your restaurant that keeps customers coming back?

Park Grill is located in the heart of Chicago, Millennium Park, which is what brings a lot of people to the restaurant for the first time. What keeps guests coming back are our delicious, seasonal menus, friendly and attentive service, and year-round entertainment and events.

What challenges does your restaurant face today?

The economy hit the restaurant industry pretty hard and although we are seeing a slight turnaround these days, we still have a long way to go. We continue strive to provide the best quality product and service to our guests and are looking toward more creative ways to enhance guest experience.

What strategies have worked best for you on the Internet?

We utilize social media to stay in touch with and keep our diners up to date with what’s going on here at Park Grill. Our goal for social media is to be accessible to our guests at any time, keep our guests informed and up to date, share and let guests share their experiences with us, and ultimately provide a platform for guests to interact with us genuinely and collaborate with us as we grow.

How has your relationship with Parts Town been?

Excellent

Visit Park Grill in Millennium Park, or find them online at http://www.parkgrillchicago.com. You can also connect with them on Facebook at http://www.facebook.com/ParkGrillChicago, or tweet @ParkGrillChef.