We’re excited to share that our very own Scott Pierson, Vice President of HVAC and Market Strategy at Parts Town, was recently featured in RSES Journal, sharing insights on how HVAC technicians and contractors can prepare for the demands of peak summer service. The article, “Best Practices for Minimizing HVAC Downtime During Peak Seasons,”... Read More

In times of strife, everyone ought to have access to freshly-made popcorn. At least, this is what we believe. The 10th Mountain Division of the United States Army, currently deployed in Kandahar, Afghanistan, has the unenviable and perilous task of clearing the area roads of explosives. It seems... Read More

I’ve just returned from Indianapolis and the amazing three-day ExactTarget conference. The experience was profoundly interactive, largely due to the extensive opportunities available to connect via Twitter with presenters, hosts, and fellow attendees. By the end of the event, my three... Read More

“The astronaut is only the most visible member of a very large team,” says Tom Hanks in the hit film Apollo 13, as he points out the jobs of various crewmen to a selection of reporters.  Personally, I like to think of myself and my compatriots on the sales and customer service teams as... Read More

If you are a frequent Parts Town customer, chances are you’ve dealt with a member of Parts Town’s Core team – true paragons of customer service. The Core team, which I have mentioned previously in this space, consists of fifteen of Parts Town’s most dedicated and skilled... Read More

The National Restaurant Association held its annual show at McCormick Place Complex in Chicago on May 21-24.  Twenty-one Parts Town employees were in attendance. The show was an amazing professional opportunity for everyone.  The biggest names in our industry were gathered under one roof and... Read More