Parts Town and Heritage Parts have come together, creating a strong combination to give all our customers (yes, that's you!) an even better experience from start to finish.
What This New Combo Means for You!
You’ll have access to 50% more inventory of OEM parts from over 800 top manufacturers, which includes more than 140 master distribution partnerships to help you get real parts faster.
Always Genuine OEM
Keep equipment safe, reliable, efficient and warranty protected with real OEM parts. Nothing but the best for you, your team and your customers.
Bigger, More Innovative Breakthroughs
We’re putting our heads together to come up with new innovations even faster to make your job even easier. Wait ‘til you see what’s next!
Exceptional to Extraordinary Service
Taking the best of both teams, including Magic Makers and Parts Experts, we are ready to provide more personalized service to make sure you get the parts you need when you need them.
Same Day Shipping
Waiting is the hardest part, so we won’t make you do it. All in-stock parts ship same day until 9PM ET, Monday-Friday and until 4PM ET on Saturdays for online air orders. You work late hours, so we do, too. We’re here to help until 9PM ET.
Why did this change happen?
We are always looking for ways to improve your experience, offering support to you every step of the way. We’re combining our efforts to offer you the best that Parts Town and Heritage have to offer all in one.
What phone number should I call to order parts?
You can call Parts Town at 800.438.8898 or Heritage at 800.458.5593. Email Parts Town at [email protected] or Heritage at [email protected]. Keep doing whatever you’re comfortable with and we’ll make sure you get the real OEM parts you need when you need them. If this ever changes, we’ll be sure to let you know.
Where should I buy OEM parts?
You can buy parts from Parts Town or Heritage. We’re all on the same team and we’re ready to help you find the right part, the right time, every time®. Shop either website, call either number and email either address.
Where is my order coming from?
For now, orders will ship from both Parts Town and Heritage distribution centers. We plan to combine our inventories into one spectacular distribution center so you can get real parts even faster. As changes happen, we’ll keep you posted.
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