When most people think of customer experience (CX), they think of a standard customer service call center. In a recent thought leadership interview, Parts Town’s Heart of the Customer, Kelly Smith, breaks down why their approach goes far beyond traditional support. Here are the key takeaways: Every Role Matters: CX isn’t just for... Read More
Lisa Backlin, Group Vice President of Supply Chain at Parts Town Unlimited, tells Supply Chain Digital how organizations can better attract and... Read More
The foodservice industry is full of more careers and positions than you can imagine. So whether you’re fresh out of school or have been in the game and are seeking a change, you need to know what all your options are. If you live for cooking but don’t see being a restaurant chef as your dream... Read More
By Mike O’Shea, SVP Data Strategy at Parts Town By now I’m sure you’ve seen our announcement of PartPredictor, our new data-driven, artificial intelligence (AI)-backed solution which helps service companies find and identify the right parts faster than ever by accurately predicting the most... Read More
By Paul Hancox, Senior Vice President, Ecommerce, Parts Town Parts Town isn’t new to the world of ecommerce. In 2007, partstown.com became the parts distribution industry’s first ecommerce website. Now, Parts Town is looking to the future to lead the industry in innovation once again, just like... Read More
