Don’t let any problems or issues stop your Flexeserve equipment from being productive. Below we will guide you through some Flexeserve troubleshooting, so you can resolve problems fast and get equipment back up and running again.
Problem
Cause
Solution
Products are not maintaining temperature
Product displayed in unit at low temperature
Drafts from doorways and ac units
Incorrect recipe selected
Zone not heating up
Enter product into Flexeserve as hot as possible for that product
Move equipment to less drafty area
Initiate the correct recipe for the product
Contact an authorized service agent for further assistance
Unit is not operating
Unit has no power
Zone fuse has tripped
Over-temperature thermostat has operated
Circuit breaker tripped
OLED interface controller is ‘OFF”
Check isolation switch is switched on
Contact an authorized service agent for further assistance
Contact an authorized service agent for further assistance
Flip tripped breaker switch
Change settings to correct recipe on controller
Lights are not working
Light unit has failed
OLED interface controller is ‘OFF”
Contact an authorized service agent for further assistance
Initiate ‘Lights Only’ or specific recipe setting
Please contact a local authorized service agent who can help with these specific units and all your commercial kitchen equipment needs.
