Electro Freeze Shake Machine Troubleshooting
Your Electro Freeze milkshake machine is one of the most beloved pieces of equipment to your customers as it allows you to churn out creamy, delicious shakes quickly. That’s why it’s so important to get it back up to speed if it’s acting up. If your unit is displaying some alarming behaviors, take a look through our Electro Freeze shake machine troubleshooting guide to find the cause and solution.
This guide is applicable for the CS700 model.
Problem: Unit isn’t Working
Causes
- Unit isn’t connected to power
- Blown fuse
- Tripped breaker
Solutions
- Plug in the unit
- Check for a blown fuse and have it replaced
- Check the circuit breaker
Problem: Product Mix or Water is Leaking from Drain Tube to Drip Tray
Cause
- Damaged or improperly installed beater shaft seal
Solution
- Replace or reinstall the seal
Problem: Product Mix is Leaking at the Dispensing Head
Causes
- O-ring in dispensing head is faulty
- Dispensing head isn’t installed properly
Solutions
- Replace the o-ring
- Reinstall the dispensing head
Problem: Dispensed Product is too Soft
Temperature of the product is 28°F (-2.2°C).
Causes
- Condenser is dirty or blocked
- Torque control isn’t set firmly enough
- Part failure
- Refrigeration system has a leak
Solutions
- Clean the condenser and check for any blockages
- Contact an authorized service agent
- Contact an authorized service agent
- Contact an authorized service agent
Problem: Product is Dispensing too Slowly from Dispensing Head
Causes
- No product in hopper
- Product is too cold
Solutions
- Fill hopper with product
- See “Dispensed product is too hard” solutions
Problem: Dispensed Product is too Hard
Causes
- Torque control is erratic or set too firmly
- Low suction pressure in refrigeration system
Solution
- Contact an authorized service agent
Problem: Freezer is Running Continuously and Product Keeps Getting Colder
Causes
- Plunger isn’t fully closed
- Relay or starter points are stuck
- Torque control isn’t set properly or is faulty
- Suction pressure is too low
Solution
- Completely close the plunger
- Contact an authorized service agent
- Contact an authorized service agent
- Contact an authorized service agent
Problem: Beater and Compressor Motor don’t Work When Dispensing
Causes
- Plunger switch is defective or out of adjustment
- Time delay is defective
Solutions
- Contact an authorized service agent
Problem: Beater and Compressor Motor Work only when Dispensing
Cause
- Torque control is defective
Solution
- Contact an authorized service agent
Problem: Compressor won’t Start and Hums Intermittently
The compressor is cycling on overload.
Causes
- Improperly wired
- Line voltage is low
- Start capacitor is open (single phase only)
- Compressor is defective
Solution
- Contact an authorized service agent
Check out our extensive collection of Electro Freeze manuals and diagrams for more troubleshooting tips like these.