Globe Fryer Troubleshooting
Fryers can serve up delicious food that is iconic to the public, that’s why it’s important that your fryers stay at the top of their game. Don’t let your fryer get into trouble with malfunctions and misfiring. Below we will assist you with some Globe fryer troubleshooting and what the solutions might be to get your unit running like normal.
The following guide is made for Globe gas fryer models GFF35G, GFF50G, GFF80G, GFF35PG, GFF50PG, GFF80PG and countertop units.
Not Working or Heating
Cause | Solution |
Power cord is damaged or not plugged in | Plug in the cord, or contact an authorized technician if it’s damaged |
Power switch if OFF | Flip the power switch to ON |
Thermostat dial is OFF or on a low temperature setting | Turn the thermostat dial to the proper temperature |
Circuit breaker is tripped or off | Turn on or reset the breaker |
Heavy food debris is on the element | Remove the element when cool, and clean it with a cloth or brush |
Thermostat, heating element or internal wiring is faulty | Contact authorized local service agent |
Burner Doesn't Turn On
| Cause | Solution |
| Gas supply off | Open valve |
| Safety control valve in off or pilot position | Turn safety control valve on |
| Pilot light not lit | Ignite pilot light |
| Thermostat not on | Turn thermostat on |
Pilot Light Not Staying Lit
| Cause | Solution |
| Safety control valve off | Turn safety control valve to pilot position |
| Pilot gas not adjusted properly | Contact authorized local service agent |
| Gas supply to unit off | Open valve |
| Thermopile is bad | Contact authorized local service agent |
| Dirty thermopile connections at safety control valve or high limit | Contact authorized local service agent |
| Orifice clogged | Clean orifice |
| Flame too low | Adjust pilot light flame height |
| Pilot tube clogged | Contact authorized local service agent |
Pilot Produces Carbon Deposits
| Cause | Solution |
| Unit connected to wrong gas supply | Contact authorized local service agent |
| Pressure not adjusted correctly | Contact authorized local service agent |
| Pressure not adjusted correctly | Contact authorized local service agent |
Burners Produces Carbon Deposits
| Cause | Solution |
| Wrong size orifices | Contact authorized local service agent |
| Connected to wrong gas supply | Contact authorized local service agent |
| Pressure not adjusted correctly | Contact authorized local service agent |
| Flue obstructed | Clean flue |
Flame Too High Or Too Low
| Cause | Solution |
| Adjustment knob turned up or down | Adjust flame with control knob |
Oil Heating Up Slowly
| Cause | Solution |
| Carbon build up | Clean fryer |
| Temperature too low | Turn up temperature |
| Cause unknown | Contact authorized local service agent |
Oil Won’t Hold Heat
| Cause | Solution |
| Fryer overloaded | Reduce product |
| Temperature set too low | Adjust temperature |
| High moisture content in product | Check product for over moisture saturation. Replace product if necessary |
Excessive Smoke
| Cause | Solution |
| Fryer temperature too high | Adjust temperature |
| Oil old and full of food debris | Skim/strain oil or change oil completely |
| Improper food preparation | Check if food is breaking down. Replace food product if needed |
| Product under or overfilled | Fill or reduce basket to proper level |
Fryer Pot - Oil Not Heating
| Cause | Solution |
| Fryer temperature too low | Adjust temperature |
| Main gas line closed | Open valve |
| Pilot light not lit | Ignite pilot light |
| Cause unknown | Contact authorized local service agent |
Need more help with your Globe fryer and other appliances? Learn more troubleshooting tips, preventative maintenance and operational steps with our library of manuals and diagrams.