Wells Griddle Troubleshooting
Wells griddles are versatile and dependable, making them valuable assets in any commercial kitchen. Although problems with these units are rare, this Wells griddle troubleshooting guide will help you identify and resolve issues quickly and easily.
This information is for electric countertop models like the G13 and the OC-2HG half-size convection oven with hotplate and griddle cooktop.
Griddle Won’t Heat / Turn On
- Unit is turned off - Turn the unit on.
- Griddle is unplugged - Plug the power cord into an electrical outlet.
- Circuit breaker is off or tripped - Reset the circuit breaker. If issues persist, schedule an appointment with a licensed electrician.
- A controller or internal component is damaged - Contact an authorized technician to service the unit.
Griddle Won’t Heat Evenly
- Control knobs aren’t set to the desired temperature - Set the control knobs to the desired temperature.
- A controller or internal component is damaged - Schedule an appointment with a licensed technician to service the unit.
Griddle Drips Grease
- Grease drawer is full - Empty the grease drawer.
- Grease drawer isn’t installed - Install the grease drawer.
- An internal component is damaged - Call an authorized technician to remedy the issue.
If you found this article helpful, be sure to check out the large collection of Wells griddle manuals on our site for more information about caring for your unit.