How you use and maintain your grill can go a very long way. Use the tips below to get the most out of your machine.
- Don't use metal utensils – Use only plastic or coated utensils for handling food on the grill. A metal utensil can scratch the rollers coating, which can make them more difficult to clean and make them an eyesore for customers. Along these same lines, do not use steel wool or other abrasives when cleaning the grill.
- Clean often – If you don't clean often, the food product will build up and bake onto the roller surface. That is a nasty treat for whomever has to clean it – with no guarantee you'll be able to get it off. Cleaning daily will prevent this problem and others from occurring.
- What to clean with – Clean the roller tubes frequently with a clean wet cloth or non-abrasive sponge. To keep debris out of the roller seals, wipe from the ends to the center. Clean the exterior of the unit with a separate clean cloth or sponge. Use mild dish soap and warm water.
While Star roller grills are very sophisticated units, an unplugged power cord is typically the most common reason why your machine won't start or function properly. See if the cord is loose, unplugged or damaged. If that isn't the problem, you'll have to contact an authorized service technician to diagnose and remedy any other issues.
Need more help maintaining or troubleshooting your roller grill? Check out our collection of Star manuals for assistance.
Please contact a local authorized service agent who can help with this specific unit and all your commercial kitchen equipment needs.