Nothing is worse than a broken down charbroiler, stopping kitchens from cooking and orders from being served. That’s why below we will help you through some Globe charbroiler troubleshooting to get the job done. We will go over the most common problems and some solutions that might resolve the issue.
The following guide is made for the Globe models GCB15G, GCB24G, GCB36G & GCB48G and more.
Charbroiler Troubleshooting
Issue
Cause
Solution
Charbroiler not lighting
Main gas line is closed
Pilot light is not lit
Open the gas valve
Light the pilot light
If these are not the issue, contact an authorized service agent
Flame is too high or too low
Adjustment knob is turned up or down
Adjust flame with control knob
Pilot light not staying lit
Flame is too low
Pilot tube clogged
Adjust pilot light flame height
Contact an authorized service agent
Strong smell of gas in cooking area
Main gas line leak
Turn off the main gas valve. Don’t light any flames, ignite anything or turn on any electricals. Call the fire department if needed
Cooking surface is heating up slowly
Carbon buildup
Clean off carbon/debris from burners
Cast iron components deteriorating
Unit running at too high of heat
Turn down heat while using
Stainless radiant warping
Unit running at too high of heat
Turn down heat while using
Want to get the most out of your Globe appliances? Look through our library of manuals and diagrams to get helpful advice on preventative maintenance, operations and more.
Please contact a local authorized service agent who can help with these specific units and all your commercial kitchen equipment needs.
