The controller on your Master-Bilt refrigeration unit gives you the power to fully control your cold storage. That’s why it’s vital to diagnose any issue that may arise in the event you see a code displayed. Take a look through the Master-Bilt controller alarm codes and meanings to find a solution.
This guide is applicable for the Master Controller 3.2 and Master Controller Legacy 1.0 models.
Master Controller 3.2 Troubleshooting
Alarm Code: PRSA
Meaning: Pressure transducer alarm
Cause | Solution |
- Faulty transducer
- Transducer out of range
- Loose wire connection
- Incorrect hook-up
| - Have pressure transducer replaced
- Turn the power off for a few seconds, then turn it back on
- Have connections tightened
- Have wiring inspected
|
Alarm Code: SCSA
Meaning: Outlet sensor TS2 failure
Cause | Solution |
- Damaged sensor
- Loose wire connection
- Overheated sensor
- Sensor is out of range
|
- Have sensor replaced
- Have connections tightened
- Take out sensor during brazing
- Install sensor after brazing
|
Alarm Code: ATSA
Meaning: Room sensor TS3 failure
Cause | Solution |
- Damaged sensor
- Loose wire connection
- Overheated sensor
- Sensor is out of range
|
- Have sensor replaced
- Have connections tightened
- Take out sensor during brazing
- Install sensor after brazing
|
Alarm Code: LOSH
Meaning: Superheat is low
Cause | Solution |
- Superheat setting is set too low
- TS2 in wrong locations
- Loose sensors
- Uneven feeding of coil circuits
- Refrigerant is overcharged
- Electric expansion valve (EEV) is defective
- Compressor has stopped
|
- Change the setpoint
- Have the distributor inspected
- Have sensors insulated with foam tape
- Have refrigerant charged correctly
- Have EEV wiring inspected
- Have EEV replaced
- Have compressor inspected
|
Alarm Code: HITA
Meaning: Room temperature is high
Cause | Solution |
- Insufficient refrigerant
- Heat load is too large
- Compressor failure OR high pressure cuts out
- Evaporator fans aren’t running
- Door has been open too long
- Coil is iced up
|
- Have refrigerant checked and replaced if necessary
- Have compressor replaced
- Have evaporator fan serviced
- Make sure the door is closed during refrigeration
- Check for air leaks through walls of cold room
- Allow coil to defrost
|
Alarm Code: LOTA
Meaning: Room temperature is low
Cause | Solution |
- Incorrect temperature setting
- Improperly designed system
|
- Change the temperature setting
- Select a system that works better for your purposes
|
Alarm Code: CTSA
Meaning: Defrost termination sensor TS1 failure
Cause | Solution |
- Mechanical damage
- Loose wire connection
- Overheating
- Sensor is out of range
|
- Have controller inspected by authorized service technician
- Have connections tightened
- Allow the sensor to cool down before next use
- Have sensor replaced
|
Alarm Code: LPAL
Meaning: Low pressure alarm
Cause | Solution |
- Refrigerant is leaking
- Faulty pressure transducer
|
- Have leak fixed
- Have transducer replaced
|
Alarm Code: COMA
Meaning: Communication
Cause | Solution |
- RJ-45 connection is loose
- Communication port failure
|
- Have connector replaced
- Have controller board replaced
|
Master Controller Legacy 1.0 Troubleshooting
Alarm Code: SP, PRSR
Meaning: Pressure transducer alarm
Cause | Solution |
- Faulty transducer
- Transducer out of range
- Loose wire connection
- Incorrect hook-up
|
- Have pressure transducer replaced
- Turn the power off for a few seconds, then turn it back on
- Have connections tightened
- Have wiring inspected
|
Alarm Code: So, SCSR
Meaning: Outlet sensor TS2 failure
Cause | Solution |
- Damaged sensor
- Loose wire connection
- Overheated sensor
- Sensor is out of range
|
- Have sensor replaced
- Have connections tightened
- Take out sensor during brazing
- Install sensor after brazing
|
Alarm Code: SA, RMSR
Meaning: Room sensor TS3 failure
Cause | Solution |
- Damaged sensor
- Loose wire connection
- Overheated sensor
- Sensor is out of range
|
- Have sensor replaced
- Have connections tightened
- Take out sensor during brazing
- Install sensor after brazing
|
Alarm Code: LS, LOSH
Meaning: Superheat is low
Cause | Solution |
- Superheat setting is set too low
- TS2 in wrong locations
- Loose sensors
- Uneven feeding of coil circuits
- Refrigerant is overcharged
- Electric expansion valve (EEV) is defective
- Compressor has stopped
|
- Change the setpoint
- Have the distributor inspected
- Have sensors insulated with foam tape
- Have refrigerant charged correctly
- Have EEV wiring inspected
- Have EEV replaced
- Have compressor inspected
|
Alarm Code: rH, HIRM
Meaning: Room temperature is high
Cause | Solution |
- Insufficient refrigerant
- Heat load is too large
- Compressor failure OR high pressure cuts out
- Evaporator fans aren’t running
- Door has been open too long
- Coil is iced up
|
- Have refrigerant checked and replaced if necessary
- Have compressor replaced
- Have evaporator fan serviced
- Make sure the door is closed during refrigeration
- Check for air leaks through walls of cold room
|
Alarm Code: rL, LORM
Meaning: Room temperature is low
Cause | Solution |
- Incorrect temperature setting
- Improperly designed system
|
- Change the temperature setting
- Select a system that works better for your purposes
|
Alarm Code: Sd, INSR
Meaning: Defrost termination sensor TS1 failure
Cause | Solution |
- Mechanical damage
- Loose wire connection
- Overheating
- Sensor is out of range
|
- Have controller inspected by authorized service technician
- Have connections tightened
- Allow the sensor to cool down before next use
- Have sensor replaced
|
Alarm Code: LP, PAL
Meaning: Low pressure alarm
Cause | Solution |
- Refrigerant is leaking
- Faulty pressure transducer
|
- Have leak fixed
- Have transducer replaced
|
Alarm Code: CA, CMAL
Meaning: Communication
Cause | Solution |
- RJ-45 connection is loose
- Communication port failure
|
- Have connector replaced
- Have controller board replaced
|
For more information about your controller, check out our stock of Master-Bilt manuals and diagrams.
Please contact a local authorized service agent who can help with these specific units and all your commercial kitchen equipment needs.