Pitco Fryer Troubleshooting

/ Commercial Fryers, Troubleshooting / June 28

Pitco Fryer Troubleshooting

Pitco makes some of the best deep fryers in the foodservice industry, whipping up everything delicious chicken to crispy French fries with ease. When your model isn’t working properly, it can cause major problems in any restaurant or commercial kitchen.

But don’t panic! We have helpful Pitco fryer troubleshooting tips to help get your unit back on track in no time. Here are common problems, causes and solutions associated with popular Pitco models. Some issues will need to be serviced by a technician.

Pilot Light Won’t Stay Lit or Ignite

When the pilot light won’t ignite or stay on, this prevents the oil from heating properly. On select models, such as the Solstice, the controller will display “ignition failure.” When this happens, turn the controller off and check the pilot light for the following issue.


  • Poor gas supply – The supply of gas could be limited by a grease or debris buildup in the burner assembly. There also could be pressure issue coming from the source supplying gas to your machine. Try to adjust the

  • Not sparking – When you open the unit, turn the control on and see if there are sparks coming out of pilot. If it’s not sparking, hit the high limit reset button. If it the button clicks, this means the unit overheated or the limit is bad. Press the button until it stops clicking. If clicking persists or the issue continues, contact a service technician.

  • Won’t light after setup – Make sure the yellow gas valve is on. If it is, reset the pilot knob by turning it off. Then, turn it to the “Pilot” position, and push and hold it in for 15-30 seconds. While you’re holding the knob in, light the pilot with a match or lighter. If it lights, turn the knob to the “On” position. If it won’t light, check to see if all the parts and components were installed to the correct manufacturer instructions.


Won’t Turn on 


There are a few issues that could keep power from your unit. In fact, you might even notice the pilot light on but no power in some cases. Here is what to look for.


  • Faulty power switch or power cord – See if the unit’s power switch or cord are damaged. If either are defective, replace them immediately. When you check the power cord, make sure it’s actually plugged into the outlet before replacing.

  • Tripped circuit breaker or blown fuse – If the fryer has a tripped circuit breaker, reset the circuit. If the fuse is blown, check it and replace as needed.



Pump Not Working

If the pump in your Pitco fryer is running slowly or not running at all, check from the following issues.


  • Won’t run – If the circuit breaker isn’t tripped, check if the filter motor overload is tripped. Let the motor cool down, and reset its thermal overload.

  • Pumping slowly – See if the filter return hose is connected correctly or tangled and fix accordingly. Another common problem is clogging in the filter’s pickup screens, bag and paper. Make sure to clean them or replace the filter media immediately if there are signs of damage. If you notice air bubbles coming from the oil discharge line, clean out the filter lines or replace the defective pump if the load on motor is high.


Heat Failure and Airflow Issues

Your unit might be running but won’t heat or circulate properly. The following can cause temperature or airflow issues.


  • Machine heating slowly – Dirty heating elements could affect the temperature. Remember to clean your fryer regularly on a daily or weekly basis. A faulty heat demand relay or element also could prevent the unit from heating properly. If either is defective, it would need to be replaced immediately.

  • No heat – If the unit is running without heat, there could be a defective or tripped high limit or an internal wiring error. Either problem would need to be serviced by a technician.

  • Overheated unit with little to no airflow – An internal wiring error, failed circulation motor or improper voltage can affect the airflow of your fryer. All these problems will require a service technician to conduct repairs.

Need a little more help troubleshooting your fryer? Check out our large collection of Pitco manuals for tips on your specific model.

Please contact an authorized service agent who can help with all your commercial kitchen equipment needs.


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