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Master-Bilt Walk-In Freezer & Cooler Error Codes

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Workers taking inventory of frozen food in walk-in freezer - Master-Bilt walk-in cooler & freezer error codes

Error codes can be pesky even on the best of days, let alone if an annoying, high-pitched buzzer is going off every 60 seconds. But how do you know which means what? There are three different controller models used in Master-Bilt walk-ins: The MBWA-1, Modularm 75LC and Modularm 75LCT. In this guide, we’ll aim to answer what the Master-Bilt walk-in freezer and cooler error codes mean and how to turn them off. 

MBWA-1 Controller Error Codes

Error Code

Meaning

P1

Thermostat probe failure. Please call an authorized service technician

PoF

Locked keyboard 

Pon

Unlocked keyboard

“HA”

Temperature is too high. Reduce temperature

“LA”

Temperature is too low. Increase temperature

dA

Open door 

EA

External alarm

PAn

Serious external alarm 

dEF

Defrosting in process

How to Reset the Error Codes

The constant ringing of the buzzer can quickly get on one’s nerves. Luckily, there are a few quick and easy ways to disable the alarm and clear the error code message:

  • Silencing the buzzer – Press the up arrow to silence the buzzer.
  • P1 or P2 alarms – The alarm will top 10s after the probe restarts.
  • T, “HA” and “LA” alarms – The alarm will stop automatically once the temperature falls back within normal operating range.
  • dA alarms – Once you close the door, the alarm will fall silent.
  • EAL and BAL alarms – Once the external digital input is disabled, the alarm will stop.

75LC & 75LCT Controller Error Codes 

Error Code

Meaning

“HLP” + “HLP”

Panic alarm

“Dor + Temperature”

Open door

“HI” or “LO” + “AL” + Temperature

Temperature is too high or too low. Reduce or increase temperature

A single dot appears on screen

AC power failure

How to Clear the Error Codes 

Knowing what your Master-Bilt freezer error code means is all well and fine, but turning it off is what everyone really wants to know. Fortunately, the solutions are easy, quick and painless:

  • Panic alarm – You can disable the manual or auto panic alarm by opening and closing the door or by pressing the silence button on the controller. However, first double-check that there is no one injured or stuck inside.
  • Door alarm – Close the door or press the silence button. The alarms will turn off, and the error code will clear.
    • Note: To clear the alarm by opening and closing the door, door contacts must be installed. 
  • “HI” or “LO” alarms – The alarms will automatically shut off once temperatures fall back within normal operating range. Press the silence button to clear the message.
  • AC power failure alarm – Pressing the silence button will deactivate the alarm for 1 minute. To get it to permanently turn off, you’ll have to restore power to the AC. If the source of a power outage is unknown, please contact an authorized service technician.

Looking to perform more maintenance on your walk-in? Check out our extensive collection of Master-Bilt manuals and diagrams to help. 

Please contact a local authorized service agent who can help with these specific units and all your commercial kitchen equipment needs.